About Us
A new era in primary care.
Healthcare has reached a tipping point of necessary change for both patients and physicians.
At Joyn, we believe that time is the ultimate equalizer and the greatest healthcare currency.
And while we know it can’t be bought, we believe it can be maximized…
We believe undivided time and attention is the greatest service a physician can offer.
Time to get to know patients and focus on them as whole beings.
Time to go the extra mile in treatment, and better yet, time to prevent illness entirely.
Even more time spent looking forward to seeing your physician, and calling them a friend.
These things take time, but they lead to the best possible outcome: more time spent living fully with your loved ones for many years to come.
Our Beliefs
Relationships matter
Cultivating meaningful physician-patient connections isn’t just an aspiration; it’s our bedrock. At Joyn, we firmly believe that setting a foundation of trust and genuine rapport is essential to deliver extraordinary care.
Wellbeing is a perpetual journey
Mental, physical, and spiritual wellbeing is the foundation of a happy and healthy life. Recognizing the uniqueness and personal nature of every healthcare journey empowers our physicians to deliver personalized care.
Time is the greatest healthcare currency
A deep respect for time is a core pillar of our care model. We believe in the life-changing and life-saving power of time spent together as patient and provider without rigid time limits.
Anticipating needs
Hospitality is at its best when something happens for you. It is absent when something happens to you. A deep understanding of every member on a personal level is essential to deliver an extraordinary care experience that anticipates members’ needs and preferences.
Community happens together
Our physicians and members join forces to enrich lives and spread wellbeing through meaningful relationships, gratitude, and acts of service. When these connections are forged and nurtured locally, communities thrive.
Curiosity ignites progress
The thirst for new knowledge keeps hearts and minds open and honest, propelling us toward innovation and growth.
Our Team
Joyn was founded by a team of passionate healthcare leaders with deep experience across the health and wellness space. We view this as a remarkable opportunity to reshape the landscape of primary care today.
Scott has a diverse healthcare background ranging from hospital-based direct patient care as a PharmD to healthtech product management and commercialization to leading disruptive healthcare start-ups. His focus today lies in driving change that feels good for patients and providers alike; Joyn Health does that under one umbrella. Outside of work, you’ll find him at basketball and volleyball games with his two daughters.
Scott Pope, PharmD
CEO
James has dedicated his career to cultivating healing environments for both patients and staff. His journey commenced with a deep-seated passion for wound care and hyperbaric medicine, which fueled his dedication to elevating the patient experience. Through a focus on operational excellence, team cohesion, and streamlined processes, James has been at the forefront of catalyzing transformative changes across health systems, spanning specialty and primary care domains. James’s multifaceted contributions underscore his steadfast commitment to propelling the evolution of healthcare delivery.
James Brown
SVP, Operations
Ben is currently a partner with Seamless Ventures, a firm focused on helping large organizations leverage collaboration to execute on their strategic innovation agenda. In addition to working with the global startup community, Ben also supports human-centered design studio projects and living innovation labs. Prior to joining Seamless, Ben’s twenty years in healthcare included working for one of the largest health systems in the country, leading both innovation and start-up investment efforts. Ben lives with his wife and two boys in Grand Rapids, MI, where you can find him coaching sports and cooking. He also occasionally disappears into the northern Michigan wilderness chasing large trout and steelhead.
Ben Look
SVP, Strategy + Innovation
Jenny Farias is a seasoned marketer and brand strategist with two decades of experience, supporting brands from inception to growth stage. With a significant portion of her career dedicated to healthcare, Jenny led marketing initiatives for MSOs and health networks, driving growth strategies and innovative patient-experience programs. Originally from Miami, she now proudly calls Charlotte home, immersing herself in the city’s vibrant entrepreneurial ecosystem. Driven by her commitment to building impactful brands, Jenny continues to lead with values-based marketing principles that deeply resonate with today’s modern consumers. Outside of work, she enjoys road trips and siestas with her fiancé Ben and their dogs, Winnie and Ladybug.
Jenny Farias
SVP, Marketing
Scott Lancaster, MD, MBA, is a venture capitalist, board certified diagnostic radiologist, and real estate entrepreneur. His previous successes also include practice management, corporate leadership, and contract negotiation. He specializes in creating immediate and future value for investors. Scott and his wife Maggie are involved in the non-profit sector in West Michigan at Spectrum Health, the Grand Rapids Children’s Museum, the Grand Rapids Public Museum, Make-A-Wish Foundation, and more. Scott earned his BS in Microbiology, and later an MBA from the University of Michigan. He received his Doctor of Medicine (MD) from Michigan State University, and completed the Diagnostic Radiology Residency Program at Henry Ford Hospital.
Scott Lancaster, MD
Board of Directors
Joyn the family
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